A collection of the most frequently asked questions and doubts about Vinness.

GENERAL INFORMATION

Where is Vinness?
Vinness, or local food of excellence, is located in the city centre of Nola.
Despite its central location, the wine bar and dining room accentuates the convivial and intimate atmosphere of Vinness.
Is access allowed to minors?
Vinness is a Vineria with everything going for it... we are open to the public of all ages!
Is dog access allowed?
We love animals, and they are always welcome! Common sense, however, compels us to point out that, should there be a guest in the room who is allergic to animal hair, we should ask you to accompany your furry friend in the car.
Can I organise an event at Vinness?
Your every request is a wish that the Vinness has the pleasure of fulfilling. You can book our hall to organise an event (also themed). Our staff will help and advise you in the realisation and success of what you plan to prepare.
Satisfying your every need is our imperative!
Is it possible to organise lunches and dinners for groups?
Your every request is a wish that the Vinness has the pleasure of fulfilling. You can book our hall to organise an event (also themed). Our staff will help and advise you in the realisation and success of what you plan to prepare.
Satisfying your every need is our imperative!
How many place settings can Vinness serve?
The Vinness has 35 indoor & about 25 outdoor seats.
What times do you do? What if I am late?
You can dine from 19.00 to 01.00.
This means that if you arrive at 01.00 you can sit down and order without any problems!
Do you have closing days? If so, which ones?
We rest on Mondays & Tuesdays.

BOOKING INFORMATION

How to book?
Reservations can be made via our website in the appropriate section.
What is required at the time of booking?

Upon successful completion of the booking, a confirmation e-mail will be sent.

What is the modification and deletion policy?

Reservations can be changed online up to 6 hours before the booking time.
After this limit, please contact the Vineria by telephone on +39 081 0121653.

MENU INFORMATION

Will I receive the same product I see in the picture?
Vinness is synonymous with guarantee and reliability. Every dish shown in our photo gallery faithfully illustrates each course. Our transparency is what sets us apart, serving our customers only the best.
Everything shown in the slides will reach your tables in the same way. Artistic touch and exaltation of flavours thanks to the best raw materials meticulously and carefully selected.
Where can I view the ingredients used for each dish?
Each dish has its own story, a journey into the world of flavours from all over Italy. Be it fine labels or delicious dishes, each section has its own product description.
For this reason, we invite you to view each section of our website and related articles for a clear and transparent view of the various ingredients used.
What kind of specialities do you serve?
Curious to try our gastronomic delicacies? Each of our gastronomic specialities can be easily found in every section on the Vinness website.
Each dish is distinguished by a peculiar and meticulous description, including a list of the ingredients used.
Each choice will be a treat to be enjoyed alone or in company, letting yourself be carried away by the whirlwind of emotions that Vinness ensures with every taste.
What kind of ingredients do you use?
Vinness cares about the health of its customers, which is why it only uses fresh, healthy and seasonal ingredients.
Quality and reliability are our winning combination, guaranteed by the experience of our incredible staff.
Is it possible to have dishes for people with food allergies?
If you let us know in advance, we will do our best to accommodate you too!
Do you prepare gluten-free, vegetarian or vegan dishes?
Yes gluten free but must agree well in advance, vegetarians will always find dishes they like on the menu.
We do not have a menu for vegans; however, the kitchen exceptionally reserves the right in advance to create a menu for a few on the occasion.
Do you have any meat proposals?
At Vinness we have also thought of our carnivorous friends.
In fact, there is a small meat menu: plentiful and tasty.

PAYMENT INFORMATION

E' possible to order and pay by card?
Vinness makes everything easy. From ordering your favourite dish to payment, we are always available to answer your every question and need.
That is why we offer the possibility of ordering any dish or any type of label in our wine shop, offering you the possibility of paying also with debit and credit cards of the main circuits. Except American Express.
Is it possible to buy a dinner as a gift?
Yes, through the 'GIVE A DINNER' service.
Call us and choose your gift together!
If you do not find the answer to your question, write to us and we will be happy to answer you.
Monday to Friday from 09:00 to 21:00
CONTACT US

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CONTACT US WITH ANY QUESTIONS

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Via Giacomo Imbroda 51/53
80035, Nola - NA
Italy

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+39 081 012 1653

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info@vinness.it

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GENERAL INFORMATION

What are the shipping costs for orders from the Online Shop?

Vinness offers the possibility of ordering your favourite dish by ordering from our site. Your every single request or doubt will receive the right answer depending on what you need.
On the other hand, our prices (which are very competitive given the high quality of the products we offer) may even receive a further discount, as illustrated on the home page of our site. Of course, if you have any questions, please contact us. Vinness, the local food of excellence, is at your complete disposal!

How long will delivery take?

The desire for delicacy rises to infinite power, especially after savouring, delighting and observing the delicacies that Vinness offers. For this reason, we reserve the right to guarantee fast delivery.

What exactly happens after the order is placed?

The guarantee and reliability of Vinness can also be recognised here. In fact, after your order we will immediately take care of your request and deliver your choice.

Do I receive an invoice for my order?

Vinness transparency also becomes a key factor when it comes to invoicing or tax receipts.

Can I leave a review for the services you offer?

Of course, Vinness will be happy to read your opinion, as that is what matters most to us.

PAYMENT INFORMATION

E' possible to order and pay by card?

Vinness makes everything easy. From ordering your favourite dish to payment, we are always available to answer your every question and need.
That is why we offer the possibility of ordering any dish or any type of label in our wine shop, offering you the option of paying by card as well.

What is the wish list?

Every culinary delicacy represents a wish we would like to fulfil, and Vinness is aware of this.

Giving you a wide range of dishes to choose from, you can click on your favourites and add them to your 'wish list'. Once you have finished your journey through the world of flavours, you can choose the dish that best satisfies your taste buds and proceed with your order. Simple, isn't it?

What should I do if I receive a damaged or wrong product?

Problems with your order? No worries, Vinness is always happy to solve any contingency by finding the right solution. Contact us and we will provide you with all the explanations you need.

Can I change or cancel my order?

Vinness meets your every need.

If you have any doubts or want to change your order, please contact us so that we can provide you with support at all times and answer any questions you may have.

What is ``package tracking'' in my orders?

Vinness is a guarantee of quality and reliability, which is why we try to provide you with a complete service, including tracking your order to keep you informed of everything.